The meltdowns at Southwest and the FAA, just weeks apart, were because of weaknesses in systems scheduled for upgrades--underscoring the urgent need to give priority to efforts to modernize those systems, as well as the consequences of waiting to do so, the consultants said. While starting over wholesale with new information-technology infrastructure is likely unrealistic, consultants said, the sector should take advantage of cloud-based tools that can integrate the fire hose of real-time data driving airline operations. Newer, cloud-based infrastructure and databases can scale horizontally--meaning they can take advantage of distributed computing resources across the internet as needed. This design allows information to flow more freely, reducing the likelihood of glitches that cascade into systemwide shutdowns. Older, legacy systems are limited to the amount of computing power available.

During the winter storm, amid a huge volume of changes to crew schedules to work through, SkySolver couldn't handle the task of matching crew members and which flights they should work, executives of the Dallas-based carrier said. Southwest's software wasn't designed to solve problems of that scale, Chief Operating Officer Andrew Watterson said Thursday, forcing the airline to revert to manual scheduling. Unlike some large rivals with hub-and-spoke networks, Southwest planes hopscotch from city to city, which may have been another complicating factor. Many carriers still rely on homegrown solutions, which largely were built on legacy mainframe computers, analysts say. Analysts and industry insiders say the airline industry is overdue for a massive technology overhaul that would take advantage of highly scalable cloud technologies and fully connect disparate sources of real-time data to better coordinate crews with aircraft.

Most businesses intend to support a hybrid workplace in the ever-changing work environment of the twenty-first century. Maintaining a hybrid workplace is the most effective way to stay competitive in the labor market and attract and retain the most talented professionals. This has been a disruptive change for companies and has reshaped the way enterprises have traditionally operated. It involves never-before-seen challenges, such as a shift in organizational culture, adopting new digital technologies, and developing new work strategies to ensure that business objectives are met on time. Frost & Sullivan's latest white paper, "The Hybrid Workplace is Here to Stay: Are You Ready?", discusses the key factors a company must consider to successfully adapt to a hybrid work environment.

SAN ANTONIO, Aug. 15, 2022 /CNW/ -- Artificial intelligence (AI) will create new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies, finds Frost & Sullivan's recent analysis, Global Artificial Intelligence (AI) Market. The adoption of AI technologies across industries unleashes innovative business models, drives operational efficiencies, and creates strategic differentiation. Additionally, the pace of digital transformation and AI adoption has accelerated as organizations explore new means of creating sustainable business models and driving customer value. "The move to large-scale AI adoption requires a holistic AI strategy coupled with an ethical and responsible framework to ensure sustainable and long-term adoption," said, ICT Industry Analyst at Frost & Sullivan. "Going forward, deploying AI technologies and operationalizing an ethical AI framework within an organization and throughout the AI development and management life cycle will require a well-defined approach and business as well as the alignment of all technology stakeholders."

Artificial intelligence (AI) will create new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies, finds Frost & Sullivan's recent analysis, Global Artificial Intelligence (AI) Market. The adoption of AI technologies across industries unleashes innovative business models, drives operational efficiencies, and creates strategic differentiation. Additionally, the pace of digital transformation and AI adoption has accelerated as organizations explore new means of creating sustainable business models and driving customer value. "The move to large-scale AI adoption requires a holistic AI strategy coupled with an ethical and responsible framework to ensure sustainable and long-term adoption," said, ICT Industry Analyst at Frost & Sullivan. "Going forward, deploying AI technologies and operationalizing an ethical AI framework within an organization and throughout the AI development and management life cycle will require a well-defined approach and business as well as the alignment of all technology stakeholders."

Artificial intelligence (AI) will create new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies, finds Frost & Sullivan's recent analysis, Global Artificial Intelligence (AI) Market. The adoption of AI technologies across industries unleashes innovative business models, drives operational efficiencies, and creates strategic differentiation. Additionally, the pace of digital transformation and AI adoption has accelerated as organizations explore new means of creating sustainable business models and driving customer value. "The move to large-scale AI adoption requires a holistic AI strategy coupled with an ethical and responsible framework to ensure sustainable and long-term adoption," said, ICT Industry Analyst at Frost & Sullivan. "Going forward, deploying AI technologies and operationalizing an ethical AI framework within an organization and throughout the AI development and management life cycle will require a well-defined approach and business as well as the alignment of all technology stakeholders."

SAN ANTONIO, Aug. 15, 2022 /CNW/ -- Artificial intelligence (AI) will create new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies, finds Frost & Sullivan's recent analysis, Global Artificial Intelligence (AI) Market. The adoption of AI technologies across industries unleashes innovative business models, drives operational efficiencies, and creates strategic differentiation. Additionally, the pace of digital transformation and AI adoption has accelerated as organizations explore new means of creating sustainable business models and driving customer value. "The move to large-scale AI adoption requires a holistic AI strategy coupled with an ethical and responsible framework to ensure sustainable and long-term adoption," said, ICT Industry Analyst at Frost & Sullivan. "Going forward, deploying AI technologies and operationalizing an ethical AI framework within an organization and throughout the AI development and management life cycle will require a well-defined approach and business as well as the alignment of all technology stakeholders."

Frost & Sullivan's 2022 IT Decision-Maker Survey reveals that among the most crucial corporate goals, the top 3 focus on customers. With rising costs sweeping the world, it is surprising to see cost-related goals fall in prominence. Enriching customer experience (CX), improving brand equity, and promoting digital commerce are cited as the top 3 objectives for 2022, moving the contact center, often seen as a cost center, to the front and center of business growth. Another big surprise is the rise of attracting and retaining talent from the bottom corporate goal to number 4. In an industry where agent turnover has long been an issue, companies now have an opportunity to turn the tide by adopting the latest contact center technologies that support and empower agents. The contact center is now a multifaceted hub of CX management that fulfills a broad range of business functions, including customer service, technical support, marketing, and sales.

With the 5G network moving to the cloud, the network is now software-based and requires automation to succeed operationally and financially. Frost & Sullivan's recent analysis finds that network automation enables all parts of the 5G network--the radio access network (RAN), the transport network, and the core/edge networks--to operate more efficiently than previously possible. Due to this, the global 5G network automation market is gathering momentum and is expected to reach $5 billion by 2026 from approximately $3.5 billion in 2021. "Network automation is an essential part of 5G because it enables efficiency and cost savings for communication service providers (CSPs)," said Troy Morley, Industry Principal, ICT at Frost & Sullivan. "While the entire 5G network will benefit from network automation, the most significant growth opportunity lies within the 5G RAN, where CSPs invest the largest portion of their capital expenditures (CAPEX) and operating expenditures (OPEX)."

Frost & Sullivan has released its annual Top 50 emerging technologies that are poised to generate multi-billion-dollar markets and set new growth opportunities worldwide. The emerging technologies are distributed across nine key clusters and represent the bulk of the R&D and innovation activity happening today, Frost & Sullivan said. Some of the emerging technologies noted by the market research company include: Flash lidar, graphene sensors, 5G materials, smart object security, carbon upcycling, battery recycling, grid-scale energy storage, autonomous mobile robots, robotic exoskeletons, cognitive manufacturing and behavioral biometrics. Other emerging tech listed include digital biomarkers, hyperspectral imaging, solid-state batteries, multi-cloud automation, sub-millimeter wave sensing, adaptive computing and accelerated storage. Frost & Sullivan will be hosting a webinar called "The 2021 Top 50 Technologies Transforming the Future," on April 27 at 11 a.m. EDT, discussing these converging technologies and how companies will be able to take advantage of the opportunities for growth.